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Moving Companies, Movers, Auto Transport & Relocation Services Explained in our moving glossary!


by: MyMovingQuote Editorial Staff
01 Dec 2010

 

Moving Glossary
 

Additional charges (Extra charges)

Services such as packing, appliance servicing, unpacking, or stair cases that are needed due to either your request or building regulations may result in additional charges. Any additional relocation services that you need should be mentioned to My Moving Quote via telephone.

  Advanced charges
 
Charges for services performed by a third party at your request. The charges for these services are paid for by the movers and added to the charges on your Bill of Lading

  Agent
  A local moving company authorized to act on behalf of a larger, national company
  • Appliance -
    The cost of a complete disconnect of an appliance at the originating residence and a reconnect of the appliance at the new residence. Covered appliances include washers, dryers, dishwashers, and refrigerators. Certain movers charge a surcharge for this service while others simply charge the amount of time the actual service takes. If a particular mover does not perform this service or contracts with a third party, the field is marked "NA"
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      Appliance Dolly
     
    Supplied by self-service movers to help you load and unload large items like appliances and oversized furniture
     
      Assessed Value Coverage
      This specifies how much money per $1,000 of assessed value you will need to pay to cover your household items to their fully assessed value. Purchasing this protection requires that a cash value be assigned to the items you will be moving. If a deductible is applied, that value is stated next to the cost-per-$1,000 figure. For example, 7.50/100 means that the consumer must pay $7.50 per $1,000 of assessed value to cover the load against loss, and the first $100 of damage is not covered. Some valuation policies are calculated on a sliding scale, where the price per $1,000 of coverage will vary depending upon the total amount of coverage. In such cases, carriers are requested to quote valuation prices based on $25,000 of coverage. Please note that most valuation policies require that the entire load be covered, not just specific items. Ask your carrier for terms
     
      Bill of Lading
     

    This is the contract between the moving company and the customer. It also acts as a receipt. It is important to understand everything on the bill of lading before you sign it.

     
      Binding/Non-Binding Estimate
     
    • Binding: The moving quotes are flat prices based upon a given inventory. No matter how long the job takes, the flat price is always paid. It is given only when an onsite estimate is performed
    • Non-Binding: These estimates are based upon the movers' previous experience of jobs similar to yours. As the name suggests, these estimates are subject to change
    • Hourly Rates: Customers are charged by the hour per man, per truck

     

     
      Carrier
      This is the mover with whom you're working
     
      C.O.D. - Cash on delivery
      This is when payment is required at the time of delivery. Make sure to ask if your payment should be in cash, credit or check
     
      Comments
      Any additional information about a listed company
     
      Cost of Move
      This addresses how much the specific move will cost, not including the various extra charges and insurance or auto transport. All cost estimates are calculated based on information obtained from the listed Interstate Movers during a signup interview. Although every effort is made to gather the most accurate information, customers should be aware of the fact that many factors affect the cost of a move. Make sure to ask about all of the movers involved costs, including things like flights of stairs, distance between your residence and the moving van (some charge extra if your belongings are a significant distance from the moving van)
     
      Depreciated Value Coverage
      See Assessed Value Coverage
     
      Divider
      Many self-service movers will place commercial goods behind your household possessions on the trailer. A divider is installed between these separate shipments to keep them secure
     
      Expedited Service
      This is an agreement to transport goods by a set date in exchange for a higher rate
     
      Flight of Stairs
      This tells you the additional cost, if any, of a flight of stairs either at the point of origin or the destination. Please note that a third-floor walkup counts as two flights since you are starting on the first floor. Serviceable elevators (an elevator large enough to transport the household goods) eliminate the need to pay this fee
     
      Freight-Service
      A low-cost alternative to a full-service move, freight-service movers will move all of your household goods from your old address to your new address but will deliver the items only to the doorstep of your new home. Your items must all be boxed in advance, and your individual pieces of furniture will not be wrapped in blankets, as distinguished from full-service movers. See also Self-Service Mover and Full-Service Mover
     
      Full Replacement Value Coverage
     
    This specifies how much money per $1,000 of value, you will need to pay to protect your household items for their full replacement value. Full replacement value is the amount of money it will cost to purchase a new replacement for a damaged item, regardless of how old the damaged item was. If a deductible is applied, that value is stated next to the cost-per-$1,000 figure. For example, 7.50/100 means that the consumer must pay $7.50 per $1,000 of declared replacement value to cover the load against loss, and the first $100 of damage is not covered.
    • Some valuation policies are calculated on a sliding scale, where the price per $1,000 of coverage will vary depending upon the total amount of coverage. In such cases, carriers were requested to quote valuation prices based on $25,000 of coverag
    • Please note that most valuation policies require that the entire load be covered, not just specific items. Ask your carrier for terms
     
      Full Service Mover
      The most common form of moving company, the full service mover, will move all of your household goods from your old address to your new address. The items include moving boxes are picked up from every room in your old home and delivered to the appropriate rooms in your new home. Individual pieces of furniture are wrapped in blankets to protect them during shipment. Full service house movers will also provide, at additional cost, full packing and unpacking services as well as appliance service (see definition). See also Self-Service Mover and Full-Service Mover
     
      Guaranteed Pickup and Delivery Service
      A premium service whereby dates of service are guaranteed, with the mover providing reimbursement for delays. This type of service is often subject to minimum weight requirements
     
      High Value Article
      These are items in a shipment that are valued at more than $100 per pound
     
      Inventory
      The detailed descriptive list of your household goods relocation services showing the quantity and condition of each item
     
      Interstate Move
      Any move that crosses a state boundary, regardless of the number of miles. Distinguished from a Local Move and Interstate Move
     
      Intrastate Move
      Any move which does not cross a state boundary, typically over 40 miles. Distinguished from Local Move and Interstate Move and requires nationwide moving companies.
     
      Linehaul Charges
      Basic method of billing for long distance service. Linehaul charges are calculated by mileage and the weight of your shipment. Linehaul charges may not include fees for charges such as the ones noted in Additional charges
     
      Long Carry Charge
      An additional charge incurred when articles must be carried an excessive distance to the movers truck
     
      Standard Coverage
      Movers, by law, are required to provide a minimum amount of free coverage. This number, typically 60 cents, refers to the amount of money you will receive per pound of damaged goods. This coverage is a bare minimum and should not be relied upon to cover you for any significant damage. For example, if you have a priceless vase which weighs two pounds, you would only be entitled to $1.20 of compensation if the vase is damaged in transit, for international move please visit our international movers page.
     
      Storage-In-Transit
      Temporary warehousing of your goods pending further transportation or transportation to your new home if it isn't ready for occupancy. You may not exceed a total of 180 days of storage, and you are responsible for the added SIT charges as well as the warehouse handling and final delivery charges
     
      Valuation

     

     

     

     

     

     

     

     

    Valuation is not insurance. Valuation offered by your relocation company is a tariff level of carrier liability based on the weight of your goods. Valuation covers your property by assessing value in three different ways explained above (Assessed Value Coverage, Full Replacement Value Coverage & Standard Coverage). In a nutshell, Valuation is an amount that reflects "what your goods are worth."
    Valuation only covers your goods for damage or loss if you can prove negligence on the part of the relocation carrier. IT DOES NOT cover any loss or damage due to Acts of God, (high winds, earthquakes, tornadoes, hurricanes) riots, strikes, civil commotion, etc. and all claims are settled by employees of the carrier that damaged your goods. The valuation charge compensates the mover for assuming a greater degree of liability than that provided for in the base transportation charges